Refund and Returns Policy

Refund and Returns Policy for GOLE365.COM

1. Introduction

At GOLE365.COM, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your purchase, we’re here to help.

2. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Damaged Items

If you receive a damaged item, please contact us immediately at support@gole365.com or call us at +91-9860739090. We will guide you through the process of returning the damaged item. Once we receive the item, we will inspect it and notify you of the status of your refund or replacement. If approved, we will either send you a replacement item or issue a refund to your original method of payment.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions on how to return your item to us, contact us at support@gole365.com or call us at +91-9860739090.